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Terms of Service

Last updated: 1 August 2026

AwardGuard is a product of Mixma AI (ABN 53 626 495 648). By using awardguard.mixma.ai you agree to these terms.

What AwardGuard does

AwardGuard compares the pay rates you enter against published minimums and identifies items for human review before payroll. The current checker supports six award scopes. It covers only the adult base or ordinary classifications expressly identified by the service, including nine adult aged-care ordinary-rate classifications in the Nurses Award scope. AwardGuard does not determine award coverage. Casual, junior, apprentice, trainee or retained rates, penalties, overtime and allowances are not included.

Not legal or workplace relations advice

AwardGuard provides general information only. It is not workplace relations or legal advice, and it does not determine whether you meet your obligations. The applicable modern award always prevails over anything shown here. For authoritative guidance contact the Fair Work Ombudsman or a qualified adviser. You are responsible for the rates you pay.

Accuracy of data

Figures are retrieved from the official Fair Work Commission source and shown with their effective dates and clause references. We work to keep results current, but we cannot promise the source is always available or that every figure is free of error. Always verify against the cited clause before acting.

Saved reviews and Evidence Pack

Eligible subscriptions may provide saved review records and Evidence Pack PDF exports. An Evidence Pack records the inputs, result, sources, warnings, notes and export event available at the time of export. It is an internal review record, not certification, legal advice or proof that payroll is compliant. You are responsible for checking inputs, corrections and notes before relying on or sharing an export.

Your account

  • You must provide a valid email address to hold an account.
  • You are responsible for what is entered under your account.
  • The free plan is limited to 1 workplace, 1 saved role, and 5 rate checks per month.

Subscriptions and refunds

  • Pro is $29 per month or $290 per year, in AUD. GST is not currently charged. Billing is handled by Stripe.
  • You can cancel at any time; access continues until the end of the paid period.
  • If something is broken on our side, email hello@mixma.ai and we will make it right, including refunds where appropriate. Nothing in these terms limits your rights under the Australian Consumer Law.

Liability

To the extent permitted by law, and subject to any rights that cannot be excluded, Mixma AI is not liable for indirect or consequential loss arising from your use of AwardGuard, and our total liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for decisions you make about the wages you pay; the service identifies items to review, it does not make payroll decisions.

Acceptable use

Do not attempt to disrupt the service, scrape it at abusive volume, or resell access without our written agreement.

Changes

We may update these terms as the product evolves. We will update the date above, and material changes will be flagged to account holders by email. Continued use after a change means you accept the updated terms.

Contact

Questions about these terms: hello@mixma.ai.

Identifies pay and roster items to review before payroll. General information only, not workplace relations or legal advice. The applicable modern award prevails. For authoritative guidance contact the Fair Work Ombudsman or a qualified adviser.

Terms of Service | AwardGuard